Southern Plus East Fremantle

I’ve worked here for 2 years and grateful to work alongside incredible care and nursing staff.

The staff I dealt with were lovely and very professional. I felt a bit of a disconnect between the brochure, website and the actual facility though. Nice to see dogs can visit the residents. Pets are so therapeutic for seniors.

My father is very happy at Southern Plus East Fremantle. The facility is beautiful, but it is the staff that make this a rare gem.

I don’t know where to start! Is it:the constant change of management. 18months there has been 6 different managers but 7 managers as they tried one twice. The current manager is ‘Relief Facility Manager’how vital health concerns such as weight loss and pressure sores are not addressedwhen advocating on behalf of a resident intimidation and bullying is used rather than address these vital health concernsthe constant use and lack of communication of agency. When my mother was dying, each afternoon when leaving at 4:30pm (visiting hours finish) I would request to be called if she deteriorated so that I could be with her. At 3:30 am Tuesday morning my husband received an email stating that my mother had died. After sending an email to the manager 20 minutes later I was called to be informed that it was an agency RN and that my mother had died.Please consider carefully as there is more!

Great staff friendly and felt very homely

Gorgeous facility and very genuinely caring staff members. I hope to come here in my golden years!

I went to visit my friend who is there for 2 werks respite. 3 times she asked for a pain kilker for her knee . It never came and she was in pain all day. And its not cheap to be there

First time visit, staff member Esther made me feel very welcome and helped me through with exercises in the pool which were very beneficial to my knee surgery. Going back again.